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Mobile Solutions
ct-uk™ mobile division delivers to small and medium
sized organisations the following key benefits:
- Reduction in monthly operating costs.
- Billing direct from the networks thus avoiding
costly PAC code and other hidden charges.
- High quality on going account management to keep
costs firmly under control through our regular billing
reviews.
- We listen to you and tailor call plans to deliver
the lowest monthly costs from the network you choose.
- Our account managers are long-term salaried staff.
They do not receive short term bonus payments(unlike
many of our competitors whose sales staff are paid
high commissions funded by your monthly operating
costs).
- Jargon free, clear and sensible advice, focussed
on our customers best interest
Independent Provider for All Mobile Networks
Customer Support
Every time we have contact with a customer, new or existing,
our promise is to deliver an exceptional experience.
We work hard to ensure we meet your business needs
and work closely with you to understand your industry
and business to build a strong and long-term relationship
with you. Our passion for customer service can be seen
throughout our company and our work. Our eye is quite
firmly focused on providing your business with a quality
service and genuine value.
No Robots Here
In the ten years or so we have been in business, we have
always had an exceptionally high level of customer
service. We are probably one of only a few mobile phone
providers to still use a freephone number for our Customer
Support lines. 98% of the time, our trained support
team will answer your calls within three rings.
How can we help?
ct-uk™ – At Your Service
One of the main qualities, which make ct-uk™ so
successful, is our service. ct-uk™ has a unique
customer service package to look after all your organisational
needs.
Account Managers
At ct-uk™ we have our handle your billing platform
which allows us to handle all your billing enquires and
customer care queries direct. All business customers
are allocated with their own account manager to handle
all your company requirements.
Repair and Free Loan Phones Services
As a repair centre, if your phone may become faulty or
damaged we can repair your handset and provide you
with a similar loan phone, ensuring you are never out
of touch.
As an independent solutions provider, ct-uk™ will
ensure all equipment recommendations are only based upon
your requirements. Our advice is focused on a "best
for your organisation" approach.
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