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How to recycle with ct-uk™
Read the Terms and Conditions for
participation in the ct-uk™ recycling programme.
Complete your online buying purchase at Order-Point™. The
shipping address is the location where the carrier
will pick up your equipment.
Within 2 business days you will receive an email with
detailed collection instructions and a pick-up date.
To ensure your shipment arrives on time and in proper
condition, please follow these simple shipping tips.
(You will need to provide your own box and packing material):
- Be sure to remove any personal data from your system.
- Use sturdy corrugated cardboard boxes. We encourage
the use of recycled boxes. Please make sure that
the box is in good condition to ship your equipment.
- Wrap fragile materials individually so they do not
touch each other.
- Please make sure that the contents in the box are secure
and packaged firmly inside. (The total package must
not weigh over 31Kgs).
- Tape the box closed.
- Remove old address/shipping labels from the outside
of the box.
- Clearly write in big text "CT-UK RECYCLING" on
the outside of the box.
The carrier will collect the box on the date provided
in the email. Please ensure that you are available for
the collection. If you or your package is not available,
the carrier will leave you a note and return the next
day for pickup. However, if you or your package are not
available the second time, your request will be cancelled
For further information please contact: recycling@ct-uk.net
Recycling
FAQ’s
Q. How does ct-uk™ reduce
the environmental impact of its business activities?
A. At ct-uk, environmental stewardship is an integral
part of our business. We strive to operate facilities
to minimize harmful impacts on the environment, place
a top priority on waste minimisation, recycling and reuse
programmes, and pollution prevention, and design products
with the environment in mind.
Q. Is there a cost to me to recycle my computer hardware?
A. No. When you purchase a new ct-uk computer, we will
cover the cost of home pickup, shipping to the recycling
centre, and recycling of your old equipment.
Q. How many pieces of equipment can I recycle?
A. You may recycle up to 31kgs per box. PCs and monitors
will need to be boxed separately.
Q. What happens to my recycled computer hardware?
A. Recycled computer hardware is delivered to our recycling
partners, who provide economical and environmentally
sound management of the computer hardware recycling
process. Typically the hardware is de-manufactured,
although some usable parts may be removed for re-use.
The de-manufactured material is sorted by commodity
type (such as steel, aluminium, copper, plastic, etc.)
and then either re-used to make new products or disposed
of in an environmentally friendly manner. Not only
does this approach help protect our environment by
reducing the amount of material that goes to landfills,
it may also minimize the need for raw materials in
product manufacturing.
Q. What do I do with the data on my hard drive?
A. Before you ship your product, you will need to back
up any necessary data and remove all data from your
hard drive. You are responsible for the deletion of
all data that may be contained with the computer hardware.
If you need assistance in transferring data to a new
computer, consider purchasing one of ct-uk™'s home installation
services.
Q. What if I forget to remove data from my hard drive?
A. You must remove all data from your hard drive before
shipment. ct-uk™ is not responsible for any data left
on hard drives.
Q. How do I recycle my computer hardware?
A. Using ct-uk™ recycling is easy.
Step 1:
Learn about ct-uk™ recycling: Read and understand the
Terms and Conditions.
Step 2:
Request ct-uk™ recycling. Select which hardware and quantity
you need to recycle.
Complete the online request process.
Please note that the shipping address is the location
where the carrier will pick up your equipment.
Step 3:
Prepare your system and pack your hardware. Remove
all personal data from your system.
Find a sturdy cardboard box(es) and pack the hardware
- each box should weigh 31kgs or less.
Clearly mark box(es) with "CT-UK RECYCLING."
Step 4:
Place box in the advised pickup location. The carrier
will pick up the equipment 5 business days after you
place your request. Any changes to this will be advised
in your confirmation email.
Q. What types of computer hardware may be recycled?
A. ct-uk™ recycling accepts many types of computer hardware,
including desktops, mini-towers, notebooks, workstations,
keyboards, mice, monitors (CRT and flat panels), data
terminals, PDAs, scanners, as well as inkjet, bubble
jet and laser printers.
Q. How many items may I recycle at a time?
A. You may recycle up to 31kgs per box, with a maximum
of 2 boxes. If you are returning both your PC and monitor,
they will need to be boxed separately. This service
does not cover products that weigh more than 31kgs.
Q. Can I cancel my order?
A. You may cancel this service within 2 working days
of submitting your request. No cancellations beyond
this time period. To cancel your order please send
an email to: recycling@ct-uk.net
Q. What if I did not get an email with instructions?
A. If you have not received a confirmation email within
2 working days of your request, please send an email
to: recycling@ct-uk.net
Q. How do I pack my hardware for shipping?
A. For hardware, follow these simple shipping tips (you
will need to provide your own packing material):
Remove all personal data from your system.
Use sturdy corrugated cardboard boxes. We encourage the
use of recycled boxes. Please make sure that the box
is in good condition to ship your equipment.
Wrap fragile materials individually so they do not touch
each other.
Please make sure that the contents in the box are secure
and packaged firmly inside. (The total box must not weigh
over 31kgs)
Tape the box closed
Remove old address/shipping labels from the outside of
the box.
Clearly write in big text "CT-UK RECYCLING" on
the outside of the box.
Q. How do I ship my hardware to the recycling centre?
A. ct-uk™'s carrier will pick up your equipment from your
home 5 business days after your recycling request.
Q. Where will my hardware be picked up?
A. The shipping address is the location where the carrier
will pick up your equipment.
Q. What if the carrier does not pick up my equipment
in 5 business days?
A. For some locations it may take longer than the standard
5 business days for pickup. Your recycling confirmation
email will give you more information.
As an independent solutions provider, ct-uk™ will ensure all equipment recommendations are only based upon your requirements. Our advice is focused on a "best for your organisation" approach.
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